Every Second of Downtime Costs You Thousands. We Keep Your Distribution Pipeline Moving 24/7.
When scanner disconnects, system crashes, or network failures threaten your operation, we're already fixing it. Zero-downtime IT infrastructure for distribution centers that never stop.
One Scanner Disconnect Can Stop 50 Workers. One Network Failure Can Cost $100,000
How Much Money Are You Really Losing To Downtime?
❌ Handheld scanners dropping connection every shift
❌ WMS crashes during peak picking hours
❌ Fleet tracking goes dark when you need it most
❌ Dock scheduling systems failing during loading
❌ Integration errors between WMS and ERP
❌ WiFi dead zones in cold storage areas
❌ Order management backups from IT issues
If you even have one of these problems, you're losing money.
Complete IT Protection For Your Operation
Critical Systems Uptime
Our enterprise-grade wireless infrastructure is built for warehouse density, keeping every corner connected. Redundant systems with automatic failover ensure operations continue without interruption. Proactive monitoring detects and resolves issues before they impact productivity. Temperature-hardened equipment ensures reliable performance in cold storage.
24/7 Operational Support
We provide full support during night shifts, ensuring your 3rd shift operations run smoothly. Critical issues are addressed with a 30-minute response guarantee and direct escalation to senior engineers. All support comes from US-based experts—no offshore call centers—so you get fast, reliable, and knowledgeable assistance whenever you need it.
Seamless Integration
We integrate your WMS and ERP systems without disruption, ensuring your core operations stay on track. Fleet management tools are fully connected, and dock scheduling is optimized for maximum efficiency. Real-time data flows seamlessly between all platforms, allowing every part of your operation to communicate and coordinate effectively, keeping your warehouse running smoothly.
Distribution Centers That Never Stop Moving
Zero Scanner Disconnects In 18 Months
- Challenge: 50+ daily scanner drops causing picking delays
- Solution: Complete wireless overhaul with redundancy
- Result: 50+ daily scanner drops causing picking delays
$2.3M Saved From Prevented Downtime
- Challenge: Monthly WMS crashes during peak season
- Solution: Proactive monitoring and infrastructure upgrade
- Result: Zero unplanned downtime for 2 years
From Weekly Failures To Rock-Solid Reliability
- Challenge: Equipment failing in -20°F environments
- Solution: Temperature-hardened infrastructure design
- Result: 100% uptime through extreme conditions
Every Layer Of Your Tech Stack, Protected.
Scanner & Mobile Device Management
We deliver industrial-grade wireless built for maximum device density, with automatic failover to prevent connection drops, lifecycle management programs, and support for leading scanner brands like Zebra & Honeywell.
Network Infrastructure
We provide redundant connectivity with automatic failover, warehouse-optimized WiFi 6/6E deployment, segregated networks for operational technology, and full coverage mapping that includes dock areas and critical high-traffic zones.
System Integration & Support
We offer WMS and ERP integration management, API monitoring and optimization, real-time data synchronization, and custom integration development designed to streamline your operations.
Fleet & Logistics Technology
We manage fleet tracking systems, support dock scheduling software, integrate route optimization platforms, and deliver seamless EDI and supply chain connectivity to keep operations coordinated and efficient.
Compliance & Security
We ensure FSMA 204 traceability compliance, maintain PCI compliance for payment systems, provide cybersecurity built for OT environments, and conduct regular security audits and updates to safeguard your operations.
The Math Is Simple: Our Service Pays for Itself
Why Operations Leaders Choose BHD Over Generic IT Providers
| Challenge | Generic IT Provider | BlackHawk Data |
|---|---|---|
| Scanner goes down at 2 AM | ❌ "We'll look at it in the morning" | ✔️ On-site or remote fix within 30 minutes |
| WMS integration breaks | ❌ "That's a vendor issue" | ✔️ We own the fix & coordinate all parties |
| Peak season prep | ❌ Basic capacity check | ✔️ Full stress testing & redundancy planning |
| Warehouse expertise | ❌ Office IT knowledge | ✔️ 50+ warehouses, we know your world |
| Response guarantee | ❌ Best effort | ✔️ 30 minute SLA on critical issues |
| Budget planning | "Here's your fixed price & services" ❌ | Custom pricing for your solutions & services ✔️ |
> Claim Your Non-Profit Special Offer
Typical result: 10-20X ROI from prevented downtime alone!
From Assessment to Impact:
Your Path to Zero Downtime
1. Free IT Assessment
Complete infrastructure audit and vulnerability analysis
2. Critical Fix Implementation
Address immediate pain points and stop the bleeding
3. Infrastructure Optimization
Build redundancy and eliminate single points of failure
4. Continuous Protection
24/7 monitoring and proactive maintenance forever
Answers to Your Operational Concerns
- What happens during our peak season?
- We staff for your peak. Your busy season is our busy season. Extra engineers on standby, pre-emptive system hardening & surge capacity ready.
- We staff for your peak. Your busy season is our busy season. Extra engineers on standby, pre-emptive system hardening & surge capacity ready.
- Can you support our legacy WMS?
- Yes. We've integrated everything from 30-year-old AS/400 systems to cutting-edge cloud platforms. If it runs your warehouse, we support it.
- Yes. We've integrated everything from 30-year-old AS/400 systems to cutting-edge cloud platforms. If it runs your warehouse, we support it.
- What about our cold storage areas?
- Specialized equipment rated for extreme temperatures. We've solved connectivity in -40°F freezers. Your environment isn't too tough for us.
- Specialized equipment rated for extreme temperatures. We've solved connectivity in -40°F freezers. Your environment isn't too tough for us.
- How fast can you respond at night?
- Same 30-minute guarantee, 24/7/365. Your night shift gets the same protection as day shift. US-based engineers, no offshore delays.
- Same 30-minute guarantee, 24/7/365. Your night shift gets the same protection as day shift. US-based engineers, no offshore delays.
- Will implementation disrupt operations?
- Zero disruption guarantee. All work scheduled during your maintenance windows. Parallel systems until cutover. Your operation never stops.
