Blog

Browse our articles for the latest news in the channel.

How BlackHawk Data Transformed a New York Healthcare Agency's IT operations

Feb 11, 2025 1:15:39 PM / by Maryann Pagano posted in Expert as a Service

0 Comments

Struggling with Costly, Inefficient IT

A New York-based healthcare agency was struggling to balance cost efficiency and operational effectiveness while providing critical support to its staff and patients. Their existing IT provider had become more of a burden than a solution—locking them into restrictive contracts and failing to deliver the support they needed.

Adding to the challenge, the agency lacked in-house expertise to manage and maintain its IT infrastructure, making it difficult to break free from their underperforming provider. That's were BlackHawk Data stepped in.

Read More

BlackHawk Data Earns Second Consecutive CRN Triple Crown Award in 2024

Oct 7, 2024 10:00:00 AM / by Maryann Pagano posted in Network

0 Comments

BlackHawk Data’s CRN Triple Crown Win Highlights Continued Excellence in IT Solutions

At BlackHawk Data, we’re thrilled to announce that we have once again earned the coveted CRN Triple Crown Award in 2024! This prestigious recognition marks the second consecutive year we’ve achieved this honor, and it highlights our commitment to delivering innovative IT solutions and driving growth within the tech industry. This year’s Triple Crown Award winners will be featured in the October 2024 issue of CRN and online at www.crn.com/triplecrown.

Read More

Managed Services for Public Sector IT Challenges

Oct 4, 2024 2:22:53 PM / by Grady Li posted in Managed Services

0 Comments

Limited Support and Unresponsive Services

Our client, a major bi-state public sector agency, was facing significant challenges with their previous managed services provider. The agency had been receiving only basic support through a Network Operations Center (NOC), but without proactive management or true understanding of their complex network. They lacked visibility into network alerts and incidents, leaving them vulnerable to downtime and outages. More critically, the client felt that their previous vendor did not care about their unique needs or the safety of the public, which their network helps protect.

Read More

Transforming Managed Services in Health Care

Oct 4, 2024 2:22:35 PM / by Grady Li posted in Managed Services

0 Comments

A Critical Need for Reliable Network and Voice Systems

In the fast-paced world of health care, reliable network and voice systems are critical. When a major healthcare provider, facing mounting frustrations with an unresponsive vendor, reached out to us, BlackHawk Data stepped in to provide a tailored solution that changed the course of their managed services—and their budget.

Read More

Empowering Financial Services Through Managed IT Services

Oct 4, 2024 2:22:09 PM / by Grady Li posted in Managed Services

0 Comments

Outdated Support and Sky-High Costs

Our client, a financial services firm, found themselves in a difficult situation with their previous managed services provider. Despite paying premium rates, they were constantly dealing with account team changes, inconsistent support, and a service level that didn’t align with their business needs. Their managed services setup was limited to just a basic Network Operations Center (NOC), with no security provisions or help desk for user support. The lack of attention to detail, paired with an overstretched internal IT team, left them vulnerable and frustrated.

Read More

Supporting the Future of Food Distribution with Managed Services

Oct 4, 2024 2:08:40 PM / by Grady Li posted in Managed Services

0 Comments

Overstretched Resources and Underperforming Support

Our client, a prominent food distribution services provider, was struggling to manage its IT infrastructure across multiple locations. They had just one person overseeing their entire network, and their managed services vendor lacked the skillset to properly support their complex needs. With only a basic Network Operations Center (NOC) and a limited voice contract in place, their network lacked security measures, redundancy, and the stability needed to support their day-to-day operations.

The referral to BlackHawk Data came from one of the client’s non-IT vendors who had seen our work with other businesses and recognized the need for a more experienced partner. When we were called in, the client was in the middle of a critical network upgrade project, and it quickly became apparent that we needed to step in to help.

Read More

The Key to Student Success: Enhancing Campus Technology for Higher Education

Sep 17, 2024 10:27:41 AM / by Maryann Pagano posted in Infrastructure, Network

0 Comments

The Growing Need for Improved Campus Technology

A recent survey by Inside Higher Ed and Collegis Education has uncovered a significant issue impacting colleges and universities: students are increasingly dissatisfied with their campus technology. For IT leaders in higher education, this is a wake-up call. Out of 450 surveyed students, many reported that subpar technology — ranging from slow Wi-Fi and outdated software to insufficient IT support — disrupted their learning experience, causing frustration that could impact enrollment and retention.

Read More

BlackHawk Data’s CEO Ranked in the WPO 2024 Fastest List

Aug 9, 2024 12:21:42 PM / by Maryann Pagano posted in Infrastructure, Network, Private Cellular Networks

0 Comments

We’re excited to share some incredible news—Maryann Pagano, CEO of BlackHawk Data, has secured the 4th spot on the WPO 2024 Fastest List! This prestigious recognition, awarded by the Women Presidents Organization (WPO) in collaboration with JPMorgan Chase Commercial Banking, celebrates the top 50 fastest-growing women-owned and led companies. The list not only honors these dynamic women entrepreneurs but also showcases the impact they’re making globally.

Read More

BlackHawk Data Earns No. 16 on 2024 CRN® Fast Growth 150 List

Aug 5, 2024 10:26:14 AM / by Maryann Pagano posted in Infrastructure, Network, Private Cellular Networks

0 Comments

CRN® Spotlights the Top IT Channel Providers for Outstanding Performance and Growth

We are thrilled to announce that BlackHawk Data has been recognized as one of North America's fastest-growing and strongest-performing technology integrators, solution providers, and IT consultants. This recognition comes from CRN®, a brand of The Channel Company®, which has named BlackHawk Data number 16 on the prestigious 2024 Fast Growth 150 list.

Read More

Education Technology Solutions: A STEM Classroom Success

Jul 26, 2024 4:42:09 PM / by Maryann Pagano posted in Infrastructure, Network, Private Cellular Networks

0 Comments

Education Technology Solutions: A STEM Classroom Success

Integrating technology into the classroom has become a necessity in educational systems. Schools face numerous challenges, from adapting to remote learning to ensuring that physical spaces are equipped for modern teaching methodologies. Addressing these issues is crucial for preparing students to thrive in a technology-driven world. Archbishop Stepinac High School's recent initiative to upgrade its STEM classrooms exemplifies how strategic education technology solutions can overcome these hurdles and enhance the learning experience.

Read More
All posts

Subscribe to Email Updates

Posts by Topic

See all

Recent Posts

Get in touch with us today.

Let us help you reach your goals

Contact Us

BlackHawk Data Headquarters

  • 505 8th Avenue
  • Suite 12A-03
  • New York, NY 10018

BlackHawk Data NJ Office

  • 50 Williams Parkway
  • Suite G
  • East Hanover, NJ 07936
© 2024 by BlackHawkData, LLC