Challenge
An effective representation of BlackHawk Data's superior IT services can be elucidated through their interaction with a NY-based gaming facility. This enterprise faced an unprecedented crisis when their data center experienced power loss; a significant glitch which forced their network equipment into a reset mode. Following this, the core switch stack, responsible for multiple applications and internet access, failed to resume operations. Efforts to rectify the issue by their prevailing Managed Services Provider (MSP) proved futile, leaving this gaming facility in an operational standstill.
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